A toll free number is a very useful tool for a startup, as it can improve your brand’s credibility and earn you more customers. Few companies think of getting a toll free number, but it has a lot of benefits, as it gets you closer to your potential customers. Many entrepreneurs believe that toll free phone numbers are just for big companies – this is just a myth! A toll free number comes with a lot of benefits for any business, regardless its size.
Boost customer satisfaction
Most companies these days can be found online via a simple Google search, but there are plenty of companies without contact info. According to United World Telecom surveys, this is one of the main problem customers encounter when they are looking for a service online.
A toll free number ensures your customers and potential customers can call you at any time, for free. This greatly improves your credibility and encourages them to return to your company each time they need the same service.
Easy to remember
Toll Free Phone Numbers are customized, which makes them easy to remember. It is easier to remember 1-800-Carpenter than it is remembering a complete phone number. This makes toll free phone numbers a powerful marketing tool, as you can customize them to suit your needs and generate more profit.
Different place, same number
Most companies, especially startups, get to relocate at one moment. When you open your small business in a small garage and then it outgrows the place, you need to move out to a bigger, better place. And that place might be anywhere; when you have a toll free phone number the calls are forwarded so your customers won’t even know that you’ve relocated. The same thing is valid for changing the provider. Keeping the same phone number, especially a customized one, is very important for your business.
Better marketing campaigns
Toll free numbers can be used to increase the efficiency of your marketing campaigns, because they can be set to show the location of the caller. This way, you will be able to track from where your customers call. In return, this will allow you to provide better services for them, based on their specific needs. You can also create different marketing campaigns with different phone numbers, so you can track down which campaign was the most successful.
Affordable pricing
As said before, the idea that toll free phone numbers are just for big companies is a myth. The same is valid for their pricing. Toll free phone numbers are affordable, which makes the startup-friendly. Moreover, when you check the ROI they provide, the costs of getting a toll free number is going to be covered in a short period of time, which makes them a great option for small businesses.
Nowadays we live in a high tech world, so being able to reach out to a real person, not a robot is very important. For your business, this can mean a lot, as customers who want to talk to someone are able to reach out to you at any time, for free, which is an important reason for them to stay loyal to your brand.